Privacy Policy
At Core Strength Fitness, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.
Information We Collect
We collect information that identifies, relates to, describes, or is capable of being associated with you when you use our services. This includes:
- Personal Identifiable Information: This includes your name, email address, phone number, physical address, date of birth, and payment information (e.g., credit card details) when you register for an account, sign up for classes, purchase services, or engage in nutritional coaching. We may also collect health-related information, such as injury history or fitness goals, to provide tailored personal training, injury rehabilitation fitness, and nutritional guidance.
- Usage Data: We automatically collect information about your interaction with our site, such as IP addresses, browser type, operating system, referring URLs, pages viewed, and the dates and times of visits. This helps us understand how our online platform is used and improve its functionality.
- Communications: Records of your communications with us, including inquiries, feedback, and customer support interactions.
- Health and Fitness Data: When participating in personal training, group fitness, nutritional coaching, or injury rehabilitation fitness, we may collect information about your physical health, fitness levels, medical conditions relevant to exercise, and progress tracking data, with your explicit consent, to provide appropriate and safe services.
How We Use Your Information
The information we collect is used to:
- Provide and Manage Services: To deliver personal training, group fitness classes (Pilates, Yoga, HIIT), nutritional coaching, corporate wellness programs, online coaching, injury rehabilitation fitness, and strength and conditioning services. This includes scheduling appointments, processing payments, and managing your bookings.
- Personalize Your Experience: To tailor our services and content to your specific fitness goals, health conditions, and preferences, ensuring a safer and more effective training experience.
- Communicate With You: To send you service updates, class reminders, appointment confirmations, promotional offers, and respond to your inquiries.
- Improve Our Services: To understand how our services are used, conduct research, and develop new features or improve existing ones.
- Ensure Security: To protect our online platform and data against fraud, unauthorized access, and other security breaches.
- Comply with Legal Obligations: To meet our legal and regulatory obligations, including record-keeping and tax requirements.
Disclosure of Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, website hosting, data analysis, and email delivery. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
- Professional Advisors: With our legal, accounting, or other professional advisors, where necessary for the purposes of obtaining advice or complying with legal obligations.
- Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes, protect our rights or property, or ensure the safety of our users or the public.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Data Security
We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that despite our efforts, no security measures are perfectly impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Your Data Protection Rights (GDPR)
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. Your rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the contact details provided below.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Core Strength Fitness
Level 3, 147 Bourke Street,
Melbourne, Victoria, 3000
Australia